Website Maintenance and Care
Website Care Plans & Ongoing WordPress Maintenance
Keep your website fast, secure, updated and working properly — without managing it yourself.
Your website is not finished when it launches.
WordPress updates. Plugins change. Security vulnerabilities appear. Forms break. Backups fail. Hosting environments evolve.
Our Website Care Plans give your business a team responsible for keeping your website maintained, protected and supported over the long term.
Edmonton-based website support | WordPress help | Existing websites welcome
What Our Website Care Plans Include
Website Care is ongoing management for the technical side of your website.
Instead of waiting until something breaks, we actively maintain the systems your website depends on and provide support when something needs attention.
Core Website Maintenance
We handle the routine work required to keep WordPress current and functioning properly.
- WordPress core updates
- Plugin updates
- Theme updates
- Compatibility monitoring
- Routine website health checks
Website Security & Protection
WordPress websites require ongoing attention as new vulnerabilities are discovered.
- Security monitoring
- Vulnerability monitoring
- Security hardening
- Malware protection
- Update management
- Response when security concerns arise
Website Performance
A website can gradually become slower or less reliable as software and content change.
We monitor the technical health of the website and help identify problems affecting:
- Website speed
- Caching
- Database health
- Core functionality
- Mobile performance
- General reliability
Website Backups & Recovery
A backup is useful only if you can actually recover from it.
Our care process maintains reliable website backups so there is a recovery point available when something goes wrong.
Ongoing Support
When you encounter a website problem, you should not have to figure out whether to call your host, plugin developer, web designer or somebody else.
Website Care gives you a team that already understands your website and can help determine what needs to happen next.
Hosting & Infrastructure Support
For eligible websites, Website Care can also be combined with managed website hosting.
That allows us to manage more of the infrastructure your website depends on rather than maintaining the WordPress installation in isolation.
Your Website. Fully Managed.
Website maintenance is easy to ignore because most of the work happens behind the scenes, until it doesn’t.
A plugin conflict takes down part of the website. A form quietly stops delivering leads. An update changes the layout. A security vulnerability appears in software nobody has checked in months.
That is why our approach goes beyond simply installing updates.
We want someone to be responsible for the website.
That means maintaining it, monitoring its technical health, understanding how its pieces fit together and being available when something needs attention.
You keep running your business, we keep looking after the website.
Website Care Is More Than WordPress Updates
One of the biggest misconceptions about website maintenance is that automatic updates solve the problem.
Updates are important. But updates are only one part of maintaining a business website.
A modern WordPress website can depend on:
- WordPress core
- Themes
- Plugins
- Forms
- Security tools
- Caching
- Analytics and tracking
- DNS
- SSL certificates
- Hosting
- Email delivery
- Third-party integrations
- Ecommerce functionality
Any one of those systems can create a problem that affects the website.
Professional Website Care is about managing the environment as a whole, not simply clicking “update.”
Who Our Website Care Plans Are For
Website Care is designed for organizations that depend on their website but do not want to manage its technical upkeep internally.
It is particularly useful for:
Small & Medium Businesses
Your website generates leads, communicates with customers or supports your reputation, but nobody on your team should be spending their day maintaining WordPress.
Professional Services
Your website needs to remain dependable, secure and professional without becoming another internal IT responsibility.
Contractors & Service Businesses
Customers rely on your website to understand your services, find contact information and request work. It needs to function when they need it.
Ecommerce & WooCommerce Websites
Stores and more complex WordPress installations can require additional maintenance because updates may affect payments, products, integrations and customer-facing functionality.
Organizations Without Internal Web Support
If nobody on your team owns website maintenance, Website Care creates clear responsibility for it.
Businesses That Have Outgrown DIY Maintenance
What worked when the website was small may no longer make sense once the website becomes an important business asset.
We Do Not Just Maintain Websites — We Help Manage Responsibility
One of the most frustrating parts of owning a business website is figuring out who is responsible when something goes wrong.
The hosting company manages the server.
A plugin developer supports their plugin.
A domain registrar manages the domain.
Your email provider handles email.
Your web designer may or may not still be involved.
And somewhere in the middle is your business trying to determine who to call.
Website Care gives you a first point of contact.
When there is a website problem, we can investigate what is happening, determine where the issue originates and help coordinate the appropriate solution.
You do not need to become the technical project manager for your own website.
What Happens Without Website Maintenance?
Websites rarely fail because of one dramatic event.
More often, technical debt accumulates quietly.
An update is postponed. Then another.
A plugin becomes unsupported.
A vulnerability is discovered.
The PHP version gets old.
A form stops working correctly.
Backups have not been checked.
Nobody notices because the homepage still loads.
Eventually, what could have been routine maintenance becomes a repair project.
Regular Website Care helps prevent that accumulation by keeping the website current and identifying issues before they become larger problems.
Website Care Helps Protect Your Marketing Investment
Your website is often connected to much more than the pages people see.
It may support:
- Search engine visibility
- Google Ads
- Meta advertising
- Analytics
- Conversion tracking
- Contact forms
- Appointment requests
- Ecommerce
- Email marketing
- Social campaigns
If the website becomes slow, insecure or unreliable, those systems can be affected too.
That makes website maintenance more than an IT task.
It protects the infrastructure your digital marketing depends on.
Website Care does not replace SEO, advertising or marketing strategy — but it gives those activities a healthier technical foundation.
How Our Website Care Plans Work
We take care of your website and check in on it regularly.
Website Review
We begin by understanding the website, its WordPress setup and the systems it depends on.
Cleanup & Stabilization
If we inherit an existing website, there may be outdated software, unnecessary plugins, security issues or technical problems that should be addressed before ongoing maintenance begins.
Ongoing Website Maintenance
Once the website is stable, we maintain its WordPress software, backups, security and technical health on an ongoing basis.
Support When You Need It
When something changes or goes wrong, you have a team familiar with the website that can investigate and help.
Website Hosting + Website Care
Hosting and website maintenance solve two different problems.
Website hosting provides the server infrastructure required to make your website available online.
Website Care maintains the WordPress website running on that infrastructure.
A hosting company may keep the server online without maintaining your plugins, testing your forms or troubleshooting problems inside WordPress.
Likewise, a website can be well maintained while running on poor hosting.
For eligible Website Care clients, High Level Marketing offers managed hosting so we can oversee both sides of the environment.
This can simplify:
- Hosting management
- SSL
- Backups
- Performance
- Technical troubleshooting
- Website migrations
- Server-related support
Website Care for Existing Websites
Most of our Website Care relationships do not have to begin with a new website project.
We can review existing WordPress websites built by another agency, freelancer, internal team or business owner.
That may include websites that are:
- Currently maintained but need a new provider
- No longer supported by the original developer
- Several years old
- Running outdated software
- Experiencing performance problems
- Difficult for the business to manage
- Hosted somewhere the owner does not fully understand
- Using WooCommerce or other complex functionality
Before taking responsibility for an existing website, we first assess its condition.
If repairs or cleanup are required, we will explain what needs to happen before ongoing Website Care begins.
Managed Hosting Support Includes
- WordPress hosting management
- SSL support
- DNS support
- Cloudflare support
- Performance configuration
- Backup configuration
- Website migration assistance
Website Care vs. “Set It and Forget It”
There really is no “set it and forget it” business website.
Even if your content rarely changes, the technology underneath it does.
| Set It & Forget It | HLM Website Care |
|---|---|
| Updates happen automatically or not at all | Updates are actively managed |
| Problems are discovered by customers | Website health is monitored |
| Nobody clearly owns the website | A team is responsible for its care |
| You troubleshoot problems yourself | You have technical support |
The difference is not whether your website receives updates.
The difference is whether somebody is actually looking after it.
How Much Does Website Care Cost?
Website maintenance pricing depends on the complexity of the website and the level of responsibility involved.
Factors can include:
- Website size
- WordPress setup
- Ecommerce functionality
- Plugin complexity
- Hosting requirements
- Current website condition
- Frequency of requested changes
- Level of ongoing support
High Level Marketing Website Care starts at $99/month.
Managed hosting can also be added for eligible websites.
For an existing website, we normally start by reviewing what you have so we can recommend the appropriate level of care.
Why High Level Marketing?
We build and manage websites as part of the broader digital infrastructure businesses rely on.
That means we do not look at website maintenance as an isolated checklist.
We understand how your website connects to hosting, analytics, search visibility, advertising, forms, tracking and the rest of your online presence.
Our goal is not to sell you unnecessary technical work.
It is to make the technical side of your website something you no longer have to worry about managing yourself.
For businesses specifically looking for local support, learn more about our Website Care & WordPress Maintenance in Edmonton.
Trusted by Businesses That Rely on Their Website
We work with local businesses across Alberta who rely on their website to support their operations.
From service companies to growing brands — we keep their sites running smoothly, securely, and reliably.
Ryan Moore
Canadian Performance Injection
Chris and Sarah’s marketing company is a true gem! They’re experts in their field, deliver outstanding results, and customize strategies to fit your unique needs. Their transparency, creativity, and excellent communication make them a pleasure to work with. Plus, they offer competitive pricing. I highly recommend them for any business looking to boost its marketing game and achieve real, measurable results. Thanks Again !!
Frequently Asked Questions About Website Care Plans
What is a website care plan?
A website care plan is an ongoing service for maintaining, protecting and supporting a website after it has been built. It commonly includes software updates, backups, security monitoring, technical maintenance and support.
Does a WordPress website need ongoing maintenance?
Yes. WordPress core, themes and plugins continue to change after a website launches. Updates, security vulnerabilities and compatibility issues make ongoing maintenance important for keeping the website reliable.
Are automatic WordPress updates enough?
Automatic updates can be useful, but they do not replace website maintenance. An update can create compatibility issues, and automatic updates do not monitor forms, performance, backups, integrations or the overall health of the website.
Can you maintain a website another company built?
Yes. We can take over many existing WordPress websites after reviewing their current condition. If cleanup or repairs are required before ongoing care begins, we will identify those first.
Does website care include hosting?
Website Care and hosting are separate services, although managed hosting is available for eligible Website Care clients.
What happens if an update breaks my website?
Part of managed website maintenance is having a process for identifying and resolving problems caused by updates or software conflicts. Reliable backups also provide a recovery option when necessary.
Does website maintenance help SEO?
Website maintenance supports the technical foundation SEO relies on. Performance, security, uptime, mobile usability and functional pages can all affect the health of a website, although Website Care itself is not a substitute for an SEO strategy.
Can you maintain WooCommerce websites?
Yes, depending on the website. WooCommerce sites generally require more careful maintenance because updates can affect ecommerce functionality, integrations and customer transactions, so we review the setup before recommending a care plan.
How do I know if my website needs professional maintenance?
If your website matters to your business and you cannot clearly answer who is responsible for its updates, backups, security and technical health, professional Website Care is worth considering.
Stop Managing Your Website Yourself
Your website should support your business — not create another technical responsibility for you.
Whether your website was built by High Level Marketing or somebody else, we can review its current condition and determine what it needs to stay secure, current and reliable.
Keep the website. Lose the maintenance headache.
Let’s Check Your Website